MacLoughlin Case

The Charles W. MacLoughlin Company.
Problem Identification: Regional Manager, Tom Hoffman who is in charge of the Northeast Region has had three employees put in their notice of resignation due to his lack in leadership function, communication skills, and ethics.
Factors Contributing to the Problem: Tom Hoffman who took over the Northeast Region 18 months ago doesn't have a lot of experience with the many technical functions performed in a region. Tom is more concerned in advancing his career, than he is with taking care of business in the region. …