Conflict Resolution

Ineffective communication in the work team is antagonistic to the stability and success of the team, and the objective to be completed. Differences which can decrease cohesiveness and reduce the effect of productivity in the team may include some of the following; poor listening skills, criticizing others ideas, becoming defensive or angry when members of the team express their opinions or views, non-productive team meetings, unclear goals and work objectives. According to William J. Bender and Darlene M. Septelka, "Responsive communication involves the willingness to gather information f…