A Critical Evaluation of an IS Case Study

For this reason large IT investment does not alone ensure that a business will be successful so investment must be backed with fine strategy. The majority of project managers report that they don't know how or why they were assigned the project manager job. Most say that they just happened to be available to fill the need at the time. In the 90's management often failed to see the benefit of introducing IT into the business, but outside pressures such as that of FedEx and UPS meant the companies were forced to introduce an IT strategy.
The bottom line is simple 70% of I.T. investments never work out, they never deliver anything that works and 90% fail to meet the requirements set at the time the investment was initiated. In other words, only 10% of I.T. investments truly deliver as said by Professor Malcolm MacDonald, Peter Laburn and others, they also reported as early as 1994 that about 90% of Strategy projects failed and these statistics have been widely reported over the years. Other indications are that 70% of "Business Process Reengineering" projects fail; this does not imply that e-business is a failure but this suggests that a good strategy was not in place when the project was allocated to the company.
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