Add Papers Marked0
Paper checked off!

Marked works

Viewed0

Viewed works

Shopping Cart0
Paper added to shopping cart!

Shopping Cart

Register Now

internet library
Atlants.lv library
FAQ
11,49 € Add to cart
Add to Wish List
Want cheaper?
ID number:607795
 
Evaluation:
Published: 21.12.2005.
Language: English
Level: Secondary school
Literature: n/a
References: Not used
Extract

1 Introduction to BS15000 IT service management standards.
BS15000 service management standards define the best practices for any organisation in implementing, delivering and managing IT services. Based on ITIL (IT Infrastructure Library) BS15000 provide series of defined processes within IT services.
BS15000 is according to www.bs15000.org.uk, the world's first standard for IT service management. BS15000 is mentioned to be a formal specification defining what organisations need to achieve. The range of IT service processes BS15000 provide are as follows:
1.1 Configuration Management
Mentioned by www.bs15000.org.uk configuration management is the implementation of a database. The database can contain elements of an organisation's details used in the management of the IT services. It will contain relevant information that can relate to the maintenance as well as the movement and any problems that may arise with configuration items.
A wider range of information is also held in the configuration management database that IT services of organisations rely on. This information includes hardware, software, documentation, and personnel. Configuration management consist of 4 tasks that include identification, control, status, and verification.

Work pack:
GREAT DEAL buying in a pack your savings −3,98 €
Work pack Nr. 1299694
Load more similar papers

Atlants

Choose Authorization Method

Email & Password

Email & Password

Wrong e-mail adress or password!
Log In

Forgot your password?

Draugiem.pase
Facebook

Not registered yet?

Register and redeem free papers!

To receive free papers from Atlants.com it is necessary to register. It's quick and will only take a few seconds.

If you have already registered, simply to access the free content.

Cancel Register