Thompson, Aranda, and Robbins (2000) state that conflict in teams is unavoidable. However, it does not have to result in decreased productivity. Managed effectively, conflict can be key to leveraging differences of interest to arrive at creative solutions (p.235). For the benefit of those who are not up to speed on neurological geography, the theory goes that each side of the brain does different jobs in different ways, hence causing conflict in human interaction, more specifically in the workplace. We all use both sides, but some use one side more than the other. …
