Over time, routinization has become accepted in society. It is a way for businesses to become more uniform and efficient, having both positive and negative influences on society. Over the course of one week, we encounter various forms of routinization, whether it's at a fast food restaurant, the dining hall, or even just answering a phone call from a telemarketer.
I, myself had many similar encounters during my week of observations. They included eating at McDonalds, going to a hockey game, and talking to a car salesman. My first documented observation came at McDonalds while having di…
