Problems are a normal part of life. Students face difficult assignments, families must organise limited time and money, businesses encounter changing customer needs, scientists try to answer questions that do not yet have clear solutions, and communities must respond to social, environmental, and technological challenges. Some problems are simple because there is an established method for solving them. If a person forgets a password, for example, there may be a clear recovery process. Other problems are much more complicated. There may be several possible answers, incomplete information, limited resources, conflicting priorities, or unexpected changes.…