Today's customers want better service, higher-quality goods and lower prices. With so many competing for the same customers in a time of volatile markets, businesses must proactively evolve or fall victims to their competitors. It is no wonder companies are rethinking how they do business. For years, companies have used word-of-mouth to get their business up and running. In today's business world this is just not enough and especially so for an e-business. Knowing the buying patterns, interests and desires of customers as well as how they search provides companies with an advantage over competitors. This knowledge is so crucial to success that the process of promoting and marketing a business has become an industry of its own.
There are millions upon millions of websites online, and the simple reality is that unless you show people how to find your business, you could be lost in the crowd. This does not mean that a company should go out and randomly tell anyone they could find about the business. Two of the biggest marketing and promotional mistakes include sending out untargeted advertising and trying to be everything to everyone. Purchasing 10 million-email addresses and bulk mailing an offer would be untargeted advertising. …