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ID number:749613
 
Evaluation:
Published: 23.11.2022.
Language: Latvian
Level: Secondary school
Literature: n/a
References: Not used
Extract

Klientu pieredze ir « klienta iekšēja un subjektīva reakcija uz jebkādu tiešu vai netiešu kontaktu ar uzņēmumu vairākos saskares punktos » un tā var būt gan fiziska, gan garīga.
Klienta pieredze veidojas jau pirms pakalpojuma saņemšanas, tā laikā gūstot tiešos pakalpojumus un turpina veidoties vēl arī pēc tam.…

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