Evaluation:
Published: 26.10.2004.
Language: English
Level: Secondary school
Literature: n/a
References: Not used
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Extract

<Tab/>(DEAN Inc.) is a financial credit card customer service center located in Orlando, Florida. Customer service representatives make up the majority of personnel employed at DEAN Inc, and their primary function is providing services over the telephone to credit card holders in need of assistance. The customer service representatives provide support during business hours between 8:00 a.m. and 5:00 p.m., Monday thru Friday, excluding holidays. DEAN Inc. is a successful company that maintains a diversified workforce.
The workforce at DEAN, Inc. consists of 6 supervisors, 3 ma…

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