TELL EVERYONE EVERYTHING AT THE SAME TIME. However, follow this up with individual interviews to produce a personal strategy for dealing with the change. This helps to recognize and deal appropriately with the INDIVIDUAL REACTION to change.
Give people CHOICES to make, and be honest about the possible CONSEQUENCES of those choices. Meet their CONTROL and INCLUSION needs.
Where it is possible to do so, give individuals opportunity to express their concerns and provide reassurances - also to help assuage potential FEARS.…
