Chapter 1 – Introduction to Human Resource Management
• What is Human Resource Management and why is it important?
o What is Human Resource Management?
▪ Organization: An organization consists of people with formally assigned roles who
work together to achieve the organization’s goals
▪ Manager: is the person responsible for accomplishing the organization’s goals, who
does so by managing the efforts of the organization’s people
▪ Managing invol ves five functions:
• 1) Planning: Establishing goals and standards; developing rules and
procedures; developing plans and forecasting
• 2) Organizing: Giving each subordinate a specific task; establishing
departments; delegating authority to subordinates; establishing channels of
authority and communication; coordinating subordinates’ work
• 3) Staffing: Determining what type of people you should hire; recruiting
prospective employees; selecting employees; training and developing
employees; setting performance standards; evaluating performance;
counseling employees; compensating employees
• 4) Leading: Getting others to get the job done; maintaining morale; motivating
subordinates
• 5) Controlling: Setting standards such as sales quotas, quality standards, or
production levels; checking to see how actual performance compares with
these standards; taking corrective action, as needed…
