How might exemplary human resource practice enhance and strengthen a firm's value chain activities?
1. Definition of Value Chain
The value chain is a systematic approach to examining the development of competitive advantage. It was created by M. E. Porter in his book, Competitive Advantage (1980). The organization is split into 'primary activities' and 'support activities.' Primary Activities include: Inbound Logistics, Operations, Outbound Logistics, Marketing & Sales, and Service. …
