Change is resisted simply because it means giving something up. Every step forward requires leaving something behind. It is standard human behavior for people to be reluctant to let go of things that matter to them, yet they can not move forward until they loosen their grip on what is holding them back.
In the workplace, staff themselves might not understand the real source of their resistance. In the outsourcing, an employee might be unhappy about severing her connection with colleagues and vendors, or with the organization members she previously served. …
