To gain a competitive advantage, companies have turned to rapidly emerging technologies in order to increase productivity and profits. Most companies cannot imagine surviving without email (Hayday) and local area networks, however it is this same technology that diminishes the productivity of many employees. Research shows that an average employee in the U.S. spends almost an hour (Rosencrance) and close to two and a half hours in the UK (Reuters) a day on the Internet, during work hours. …
