Considering customer needs during the development and promotion of a product is not the only way to emphasize customer needs. Customer considerations after the product has been marketed are important as well. Customer service and interaction with the consumer after the product has been sold not only build strong relationships with the consumer but offer companies valuable information that will help to design more effective marketing efforts in the future.
In conclusion, I want to add about the importance of customer and marketing in creating your own business. When your customers are unhappy, they want someone to solve their problem immediately. Just do not forget about customer`s feelings, needs. 92% of consumers now read online reviews – that is why companies should do marketing researches, try to not disappoint customer and succeed in your business.
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