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ID number:498613
Author:
Evaluation:
Published: 09.11.2015.
Language: Latvian
Level: Secondary school
Literature: n/a
References: Not used
Extract

KLIENTAM VISSVARĪGĀKAIS IR
Laipnība, atsaucība;
Profesionalitāte;
Apkalpošanas ātrums;
Doto solījumu pildīšana;
Zināšanu līmenis;
Radošums;
Piemērota risinājuma atrašana;

PIRMĀ IESPAIDA RADĪŠANA
Sasveicināšanās ir pirmā iespaida radīšana, kas nosaka turpmāko sadarbību;
Smaids un acu kontakts rada patīkamu atmosfēru sarunas laikā;
Ārējais izskats nosaka apkalpošanas līmeni;
Maiga balss rada patīkamu klausīšanos un skaidrāku sapratni par radušos jautājumu.

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