Complaint Letter

Finally, I the evening we went to the hotels restaurant for the dinner that was advertised to be included in the 130£ per person we paid for the hotel. I was appalled by the food. It was bland and overcooked. What I found totally unacceptable was the waiter then bringing us the check and making us pay extra for the dinner. To our horror, it was a check for another 200£.
All this has spoilt what should have been a wonderful short trip to London. …