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ID number:923622
Published: 05.11.2018.
Language: English
Level: Secondary school
Literature: 6 units
References: Not used
Time period viewed: 2017.g. - 2018.g.

“Monitoring customer service as satisfaction is an ongoing process.” (, n.d.) The local garage has be reliable – provide the same, dependable service all the time to let their customers know what to expect. Valuing staff knowledge and training – to let staff know the newest information. If the local garage will get it right they will increase sales, have a productive and content staff and attract new customers. (, n.d.)
Improve customer care is the golden key to any successful business – if you do not have it, make it as a priority. (Mansoor, 29.01.2018) Competitors will try to do it better, you need to keep eyes on their ideas and failures too. (, n.d.)

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