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ID number:870573
Published: 08.06.2015.
Language: English
Level: College/University
Literature: 3 units
References: Not used
Table of contents
Nr. Chapter  Page.
  10 Principles of Change Management   
  Start at the top   
  Different people react differently to change   
  Involve every layer   
  Make the case   
  Create ownership     
  Communicate the message     
  Assess the cultural landscape     
  Address culture explicitly   
  Prepare for the unexpected   
  Speak to the individual   

9.Prepare for the unexpected.
Effectively managing change requires continual reassessment of its impact and the organization’s willingness and ability to adopt the next wave of transformation.

10. Speak to the individual.  
Need to know :
How their work will change?
what is expected of them during and after the change program?
how they will be measured?
what success or failure will mean for them and those around them?

Where you are embarking on a large change programmes, you should treat it as a project. That means you apply all the rigours of project management to the change process - producing plans, allocating resources, appointing a steering board and/or project sponsor etc.. The five principles above should form part of the project objectives.

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