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ID number:797545
Published: 16.05.2010.
Language: English
Level: College/University
Literature: 27 units
References: Not used
Time period viewed: 2006.g. - 2008.g.
Table of contents
Nr. Chapter  Page.
  Abstract    4
  Abbreviation Notes    7
1.1  Introduction    8
1.2  Background to research    9
1.3  Aims and objectives of the research    9
1.4  Research design and methodology    10
1.5  Outline of the dissertation    11
Chapter 2  LITERATURE REVIEW    12
2.1  Introduction    12
2.2  Introducing the ‘new government’    12
2.2.1.  Definition    12
2.2.2.  Major Aim    15
2.3  Evolution Process    16
2.4  KM and Connected Government    18
2.4.1.  KM dimensions    19
2.4.2.  Essence of connected government    20
2.4.3.  Effectiveness/efficiency vs Public value    21
2.5  Evaluation of the performance of e-Government in EU    22
2.5.1.  From E-government to Transformational government    24
2.6  Delivery Methodologies    27
2.7  Strategic partnership or PPP (Public Private Partnership)    30
2.7.1.  Definition    30
2.7.2.  Reasons For PPP    31
2.7.3.  Benefits of PPP for E-government    32
2.7.4.  Wide scope of PPP    33
2.8  E-Government in Latvia    35
2.8.1.  Vision and Mission    35
2.8.2.  Latvian E-gov Today    36
2.9  Latvia and PPP    37
3.1  Introduction    39
3.2  Dependent variable    39
3.3  Independent Variables    40
3.4  Relationship Between Variables    44
3.5  Formulation of Research Questions    46
4.1  Introduction    47
4.2  Research design    47
4.2.1.  Research type    47
4.2.2.  Investigation Type    48
4.2.3.  Extent of Researcher Interference with the Study    48
4.2.4.  Unit of Analysis    49
4.2.5.  Sampling Design    49
4.2.6.  Time Horizon    50
4.2.7.  Data Collection Method    50
4.3  Description of the investigation    52
4.3.1.  Secondary data    52
4.3.2.  Design of the Interviews    53
Chapter 5  INVESTIGATION    55
5.1  Introduction    55
5.2  Short description of the Secretariat of Special Assignment Minister of Electronic Government Affaires    55
5.3  Research question No 1    57
5.3.1.  Internet availability    57
5.3.2.  E-government recognition geographically    59
5.3.3.  Subsidies    61
5.4  Research Question No 2    63
5.4.1.  Establishment of State Information System    63
5.4.2.  Safety and Confidentiality Procedures    66
5.4.3.  Recognition    67
5.4.4.  E-services evaluation    68
5.4.5.  E-services effectiveness    70
5.4.6.  Partnering    71
5.5  Research question No3    75
6.1  Introduction    80
6.2  Aims and objectives of the research    80
6.3  Research Question No1    81
6.4  Research question No2    82
6.5  Research question No3    83
6.6  Overall Conclusions    84
6.7  Recommendations    85
6.8  Constraints and limitation    86
6.9  Future work    86
  Bibliography    88
  Galvojums    92

The concept of e-Government is not anymore perceived as a breakthrough in the public sector, in contrast it became one of the major and fundamental issues of governing in the Europe and worldwide [9]. It was an inevitable outcome as it was dictated and assisted by the technological progress processes. Some 15 years ago it was just the first steps in the new sphere of actions, now it is already leapfrogged dramatically. It is seemed to coincide with once offered idea which created a great furore – to make an ‘entrepreneurial’ government [4]; despite the blames that it was the area of ‘science fiction’, looking back through all the years it is evident that it has become the reality. E-government is currently one of the essential issues in every country, and focusing on Europe, the European Commission approves and encourages it, facilitating any improvements [37]. However, the price of innovation quite often costs more than a budget can allow and handle [17]. The alternative was find in another fundamental issue of this dissertation, concept which when cooperating allows ‘to get more for less’ [4]. Public-Private Partnership (PPP) is supposed to be the great tool to increase efficiency and productivity. Moreover, if E-Governments are to succeed in modern competition of knowledge-based economy it is crucial to realise the necessity of innovation which can be provided by wisely used PPP.

In Latvia, however, the E-Government itself is rather young; and for this country the cooperation between public and private sector is of paramount importance. The shift to market economy and receiving the sovereignty only 15 years ago influenced the process of integration of the new concepts and technological innovations. As a consequence, Latvia, when analysing the level of the E-Government productivity was ranked between all EU27+ the last.

1.1 Background to research

The very problem of the research was identified when the necessity of dramatic improvements in Latvian e-government became clear. The fact that Latvia has the capacity for better performance is approved by the specialists in this field; however, it is lacking rather substantial factors as infrastructure and integration which are remaining behind.

The research is undertaken in order to study the nature of e-Government and its role in overall public sector, to determine its current obstacles and milestones in reaching the most desired level of productivity and efficiency, i.e. to identify the ways to increase the operational activities of Latvian e-Government; what variables influence a successful innovation-based e-Government strategy. Moreover, the research was tailored to illustrate different delivery methodologies and to find the most appropriate tool in the attempt to increase the operating efficiency and online sophistication.…

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