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ID number:886297
Evaluation:
Published: 29.12.2016.
Language: Latvian
Level: Secondary school
Literature: n/a
References: Not used
Extract

Veidojiet sarunu
Sarunājoties ar klientu, atceries- “klientam vienmēr ir taisnība”
Esi laipns- vienmēr uzsākot sarunu sasveicinies un beidzot sarunu atvadies
Vienmēr saki “Paldies!”, jo dzīvē ar patecību iespējams tālu nokļūt

Personalizējiet attiecības
Komunikācija notiek abos virzienos- izturies pret klientu kā pret vērtīgu partneri
Uzklausiet klientu, izvērtējiet viņa vajadzības un radiet viņam ko īpašu

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