Changes Within Web Based Booking System and Fax Sending System in Ryan Air

The report investigates the IT change within the company. It describes 4 changes taken place within Ryan Air fax and web based booking system www.ryanair.com. It identifies and describes the key elements of information management with regard to the change processes; also it identifies current IT is used within Ryan Air.
This report also identifies improvements to the information system, including information flow through the system; it also considers available options for outsourcing, maintenance and operation of the system.

2. Introduction

Ryan Air is Irish-owned Company, founded in year 1985, began to introduce a low cost operating model in the early 1990s. The company primarily serves short-haul, point-to-point routes that target business commuters and leisure travelers by offering low, multi-tier fare pricing and single-clicks air transportation.…