Why is this Topic Important? In today's business and legal climate, it is important to understand how to effectively deal with employees. Unfortunately, people are often ill-prepared for the manager's role when they take it on. The workplace climate can be very challenging. There are numerous laws and regulations with which a manager must be familiar. In addition, the manager must understand the causes of and be prepared to deal with workplace violence, employee morale and motivation, conflict between employees, absenteeism, turnover and low employee productivity.
Every up-to-date organizational leader knows that the controlling, coercive management style of yesteryear no longer works. Demographic and economic changes now require that managers not only negotiate with their staff, but help them negotiate with each other. Sadly, many management development programs fail to show managers exactly how to properly deal with challenging employee situations.