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ID number:875791
Evaluation:
Published: 27.09.2004.
Language: English
Level: Secondary school
Literature: 4 units
References: Not used
Table of contents
Nr. Chapter  Page.
  ACKNOWLEDGEMENTS    2
  ABSTRACT    3
  INTRODUCTION    4
  GLOSSARY    5
1.0.  THE SUBJECT OF ORGANIZATIONAL BEHAVIOR    6
1.1.  Hansapank Group- an overview    6
1.1.1.  Recruiting    7
1.1.2.  Training    7
1.1.3.  Allocating    8
1.1.4.  Exchanging    8
1.1.5.  Rewarding    8
1.2.  EXIN of an employee    9
1.3.  The Agency Theory    10
2.0.  EVALUATION    10
2.1.  Appliance of Hertzberg’s motivation-hygiene theory    10
2.1.1.  The KITA factor    11
2.2.  Appliance of a modified 4P’s theory    11
2.3.  Appliance of WBS to Organization    13
  RECCOMENDATIONS    15
  LIST OF LITERATURE    16
Extract

I would like to thank the staff of the University of Derby for fast and useful communication which allowed me to navigate the process of work. Also, I pay my respects to Mr. L. Mullins whose books allowed me to see a far bigger picture of the organizational behavior field. Despite that it helped me to realize that there is no end till perfection in the broad environment which science can still be developed for ages by combining, creating, and innovating.
The assignment is a brief presentation on the ways to improving Organizational Behavior in leading Estonian financial institution “Hansapank Group”. No matter what the market position of the company is there is always a way of improving current situation. To be ahead of competition is vital for any organization, especially the one which is currently a market leader in banking industry.

In this assignment author proposes its own understanding of the culture of OB sharing the theories of personal sympathy as well as delivered material during IMM module.

The purpose of this work is to be able to analyze basic OB within the group and show how the group can improve in the field of OB.
Also, Mullins (Mullins, “Management and Organizational Behavior”, p.128, figure 5.1) suggests that in spite of the official goals, strategy and responsibilities of the company there are informal goals of every individual employee. These informal goals pursue an individual interest, such as promotion, wage, bonuses etc. In author’s opinion the informal goals within an organization have two outcomes; they are either good or bad for the company.…

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